Delivery Policy

Shipping Policy

Thank you for visiting and shopping at www.cardsandgiftwrap.co.uk. Following are the terms and conditions that constitute our Shipping Policy.

Domestic Shipping Policy

Shipment processing time

All orders are processed within 2-3 business days. Orders are not shipped or delivered on weekends or holidays.

If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of your order, we will contact you via email or telephone.

Shipping rates & delivery estimates

Shipping charges for your order will be calculated and displayed at checkout.

Shipment methodEstimated delivery timeShipment cost
Royal Mail Standard Letter3-5 business days£1
Royal Mail Large Letter3-5 business days£1.50
Royal Mail Parcel3-5 business days£3

Delivery delays can occasionally occur.

Shipment to P.O. boxes or APO/FPO addresses

Cards and Gift Wrap ships to addresses within the UK with Royal Mail. Large parcels that don’t fit within the Royal Mail small parcel category due to size and/or weight may be shipped with MyHermes.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation email once your order has shipped.

Customs, Duties and Taxes

Cards and Gift Wrap is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

Damages

Cards and Gift Wrap is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim.

Please save all packaging materials and damaged goods before filing a claim.

International Shipping Policy

All overseas mail is shipped with Royal Mail and there is a choice of tracked/signed at the checkout.

Returns Policy

Our Refund Policy provides detailed information about options and procedures for returning your order.